{"type":"incident","incidents":[{"id":49,"title":"Mail\/ \\Server 'Upgrade\"","when":null,"fault_start":1370826000,"fault_end":null,"etr":"10800","resolved":"0","services":["Email"],"locations":["National"],"severity":"Low","type":"Planned","fault_source":null,"visibility":"public","timestamp":1373322152,"carrier_fault_id":null,"comments":[{"text":"Our mail server will be undergoing an upgrade. The upgrade will enable authenticated email sending as well as secure email facilities\".","visibility":"public","timestamp":1373322152},{"text":"Customers not using *.esc.net.au as their mail server may receive \\an\/ SSL validation error from their email \"client\".","visibility":"private","timestamp":1373322181}]},{"id":59,"title":"Server Downtime","when":null,"fault_start":1373337360,"fault_end":null,"etr":"0","resolved":"0","services":["Naked ADSL","NBN"],"locations":["WA","SA","NT","NSW"],"severity":"High","type":"Planned","fault_source":null,"visibility":"public","timestamp":1376448925,"carrier_fault_id":null,"comments":[{"text":"Server Reconfiguration","visibility":"private","timestamp":1376448925},{"text":"Technicians are on their way to the site, to begin locating and restoring the fault.","visibility":"public","timestamp":1376448925}]},{"id":50,"title":"Testing location","when":null,"fault_start":1373337360,"fault_end":1373445900,"etr":null,"resolved":"0","services":["Naked ADSL"],"locations":["WA,SA,NT"],"severity":"High","type":"Planned","fault_source":"Optus,TPG","visibility":"public","timestamp":"1373337426","carrier_fault_id":null,"comments":[]}]}